Here you'll find everything you need to have a successful visit to ResourcefulClassroom.com, from tips on searching for products to advice on the type of browser to use. Select a topic from the menu at right, or just scroll on down.

Browser Recommendation

• Windows Users

We strongly recommend using version 6.0 or newer of Microsoft Internet Explorer or version 2.0 or newer of Firefox to view and interact with our pages.

• Mac Users

We strongly recommend using Safari or version 2.0 or newer of Firefox to view and interact with our pages. Further, we recommend using OS X, since some advanced features of our site will not work on OS 9 or earlier operating systems.

Below are links to download the newest browser of your choice (free):

• Download Microsoft Internet Explorer (Windows-only)
• Download Firefox
• Download Safari

Searching

To search for a product we sell, use the Search function at the top of any page. This is a very versatile search tool.

All Products. This is the default search and, for most people, probably the most useful. Type in all or part of a product's name and hit Go. All products with any of the words you type in will show up. The best matches will be at the top. Tip: Use only main words, leaving out articles, prepositions, etc. For example, use "America Beautiful" instead of "America The Beautiful."

If you don't enter any search criteria and hit Go, you'll be taken to a list of all available products.

Product Number Search. Select Product Number from the pulldown menu, enter one of our product numbers, and hit Go. This is useful if you have a product number from a catalog and want to find more details quickly online.

Category Search. Select a category, or store, from the pulldown menu. You now have two options.

1. Hit Go to visit that category's store page and see a list of all products in it.
2. Enter all or part of a title into the search box and hit Go. You'll see only those products that have those words in their title and are in that particular store.

Links to major pages are provided at the top and bottom of every page.

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Sound Excerpts/Music/Flash

We are proud to offer high-quality streaming excerpts of all the songs we write. To listen to our sound clips, you need either Flash Player or QuickTime. Both are available free. Note: QuickTime offers a pay version, but it is not necessary for listening to our sound clips.

Flash Player

We use a Flash Player to provide you access to high-quality sound clips. Many computers have Flash Player installed already, but if you need to, you can download it at Adobe's web site.

• Download the Flash Player

The sound clips will work with version 6 and later. Please be aware that Mac OS 9 and Windows 95 computers are not capable of running Flash 8.

• Click here to see what version of Flash you have installed.

QuickTime

We recommend QuickTime version 6 or higher. You can get the latest version of QuickTime for free from the Apple site:

• Download QuickTime

MP3 Players

We also offer certain free music files in MP3 format in the Downloads area. In our Links section you'll find web sites for downloading free Music Player Software that will let you play these songs.

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Acrobat Reader

In order to download certain printable PDF documents we may offer, you'll need Adobe Acrobat Reader, which is a free download.

• Download Adobe Acrobat Reader

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Cookies

ResourcefulClassroom.com does utilize cookies. Cookies are small, plain text data records temporarily stored on your hard drive. Cookies cannot gather information on their own (i.e., they are NOT viruses, spyware, or programs). Cookies cannot collect personal information from your computer. For more information about cookies or to learn how to enable them, please click the link below.

> Visit the Cookies Help Page.

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Security Assurance

Shopping at ResourcefulClassroom.com is safe. We wouldn't have it any other way. We want you to feel completely secure when ordering online and have taken the following measures so you do.

ResourcefulClassroom.com uses Secure Sockets Layer (SSL) encryption technology to ensure your full security on our web site. SSL prevents the personal information that you provide, including your credit card number, name, and address, from being intercepted and read by a third party as it is transmitted over the Internet. Our SSL software, from Starfield, one of the most trusted encryption technology providers, is the industry standard and among the best software available today for secure online transactions. It will detect your individual browser capability to secure you with up to a 128-bit connection. Because we use SSL, placing an order at ResourcefulClassroom.com is just as safe as giving your credit card number over the phone.

If, however, you still feel uncomfortable sending your credit card information to us over the Internet, we welcome you to call our Customer Service Department at 1-800-437-0832 to complete your purchase.

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Ordering Information

Online orders are processed on business days only, Monday through Friday. If all items are in stock, your order will be shipped 2 business days after it is processed, and you can expect to receive it within 7-10 business days from then. (If you need faster shipping, please call us toll-free at 1-800-437-0832 for express shipping information.)

Shipping & Handling Rates*
Orders up to $10.00	add $4.95
Orders from $10.01 to $60.00	add $6.95
Orders from $60.01 to $100.00	add 12% of subtotal
Orders from $100.01 to $200.00	add 10% of subtotal
Orders from $200.01 to $300.00	add 9% of subtotal
Orders $300.01 and above	add 8% of subtotal

* These rates are for U.S. orders only. Canadian and other foreign orders; e-mail, call, fax, or write for exact Shipping & Handling charges. All payments must be in U.S. funds.

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How To Contact Us

For the fastest service, call us toll-free at: 1-800-437-0832 or commercial 1-262-790-5210. Please feel free to call us any time you have a question or service problem.

If you prefer to order by FAX, our FAX number is 1-262-781-8818.

Our snail mail address is:	The Resourceful Classroom P.O. Box 26627 Wauwatosa, WI 53226-0627
Our street address, for UPS and FedEx shipments, is:	The Resourceful Classroom 3540 N. 126th St, Suite J Brookfield, WI 53005-2403

Visit the Contact Us page to send us an e-mail.

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What Do You Think?

We value what you think on the subject of this web site. Feel free to give your opinions, suggestions, and advice, or report problems, to our Web Designer: web@resourcefulclassroom.com

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